WHAT IS A WELLNESS PLAN?
A wellness plan contains all treatments that would be recommended at a Premium Level of care during the course of a year. The cost for these treatments is divided up into equal monthly payments. Unlimited free Examinations for illness or injury are also included.
ARE THESE RECOMMENDATIONS NEW?
No they aren’t. Our doctors have developed these recommended treatments as outlined on our and Feline Life Health Plans. The New Wellness Plan monthly payment option makes these treatments more attainable for our clients.
HOW ARE THE PAYMENTS MADE?
We set up monthly automatic credit card payments for the amount required. These payments include all applicable taxes and are processed through our secure online Vetstore. There is a one-time enrollment fee to be paid when the plan is set up.
CAN’T I JUST GET PET INSURANCE?
Pet insurance is always a good idea! However, pet insurance does not cover Examination fees or Preventive medicine (such as vaccines or flea and tick prevention) If you have a wellness plan and pet insurance you would have most veterinary bills covered!
WHAT IF I MOVE, OR MY PET DIES?
We would then add up the services that have been used to date, and balance them against the payments that have been made. We would either issue you a refund, or take one final payment to cover the balance.
HOW DO I SIGN UP?
Its easy! We will review your pet’s file to see what plan fits best for his or her needs. Then all we need is your signature on a payment agreement and a credit card to set up the automatic payments. The one time enrollment fee is paid at this time.
ARE THERE ANY OPTIONS FOR THE AMOUNT I PAY?
Yes – we can take a payment of any size today; then the balance would be used to determine the subsequent monthly payments
HOW DO I KNOW THAT I’VE USED EVERYTHING THAT IS COVERED BY MY PLAN?
Our computer system tracks the items that are used. Staff will schedule appointments and treatments as recommended by your Veterinarian, and ensure that all treatments covered under the plan are used within the year.
We will also provide you with a detailed handout listing all the treatments that are covered under your plan.
WHAT IF THERE IS SOMETHING IN THE PLAN THAT MY PET DOESN’T REQUIRE?
We have developed the plans based on what the average pet would require within the course of a year at various life stages. Based on your pet’s visit today we can select the plan that would best suit his or her needs.